Privacy
Policy
Last updated: 1 January 2026
Navaro is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you use our website or enquire about our trips. Please read it carefully before sharing any personal data with us.
Information We Collect
We collect information that you voluntarily provide to us when:
- ✦Submitting an enquiry through our website or booking form
- ✦Contacting us via email, phone or WhatsApp
- ✦Entering into a booking arrangement with Navaro
This may include your full name, email address, phone number, travel preferences and any other information you choose to share with us voluntarily.
How We Use Your Information
We use the information we collect solely for the following purposes:
- ✦Responding to your travel enquiries and booking requests
- ✦Processing and managing your trip booking
- ✦Sending trip confirmation and pre-departure information
- ✦Improving our services based on your feedback
- ✦Meeting our legal and regulatory obligations
Data Sharing
We do not sell or trade your personal data in any form. We may share your data with carefully selected third parties only in the following circumstances:
- ✦Hotels, riads and accommodation providers necessary to fulfil your booking
- ✦Local transport and transfer operators
- ✦Technology service providers supporting our website operations
- ✦Legal and financial advisors where necessary
- ✦Regulatory authorities where legally required
Data Retention
We retain your data only for as long as necessary:
- ✦General enquiry data: 24 months from the date of last contact
- ✦Booking data: duration of the trip plus 7 years in accordance with legal requirements
- ✦Marketing data: until you withdraw consent
After the retention period, data is securely deleted or anonymised.
Your Rights
You have the right to:
- ✦Access the personal data we hold about you
- ✦Correct any inaccurate or incomplete data
- ✦Request deletion of your data where permitted by law
- ✦Object to or restrict the processing of your data
- ✦Receive your data in a portable, structured format
To exercise any of these rights, please contact us at hello@navaro.com. We will respond within 30 days.
Data Security
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss or inadvertent disclosure. This includes encryption of data in transit, restriction of access on a need-to-know basis and periodic security reviews.
While we make every effort, no digital system can guarantee complete security. In the event of a breach affecting your data, we will notify you promptly in accordance with our legal obligations.
Policy Updates
We may update this policy from time to time. When we make material changes, we will update the date at the top of this page and place a notice on our website. Continued use of our services following any update constitutes acceptance of the revised policy.
Contact Us
For any questions, requests or concerns relating to your privacy or personal data, please contact us:
- ✦Email: hello@navaro.com
- ✦Phone: +44 1234 567 890
- ✦Response time: within 24 hours
Questions about your privacy?
We're happy to help with any data or privacy related questions.
Get in Touch